Because e-mail an electronic form of the letter are conventional, they are for similar Established rules, such as letters. E-mails contain only the actual text that is both a salutation and a greeting. Contains an electronic letter these components do not, then you name basis with the person to whom you write the e-mail, without being asked. Incidentally, it is also rude in Czech, to send e-mails with attachment and without any text or to renounce the title.
Now to address the possible shapes:
Frau... Dear / Sir ... (Formal and polite). In German, it is not customary to refer to a female person with "Miss", even if you can make in the Czech continues.
Ladies and gentlemen (if no name is known);
if you look more familiar: Lady ..., sir ...;
"good day" is allowed according to Duden, but unusual for the semi-official e-mail traffic to informally and therefore not suitable.
Greetings:
Yours (Classic)
with best regards, (less formal)
with kind regards / liebe Grüße (informal);
"Goodbye" is by no means!
"Yours sincerely" sounds polite, but is only used in warnings and is very distant. "Sincerely" you write as if you were insulted by someone and not salute wants.
Finally, a word on the subject: To add a subject (P Redmen ì t) makes it easier for the recipient or the recipient much to associate the e-mail and its contents properly. In some cases it would suffice if the abbreviation of the course would be indicated (for example, KFN). is
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